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Federal Retiree Center

Welcome to all things federal retirement

Reach your health potential

At Aetna, we believe in the need to take care of the whole you -- body, mind and spirit. With an Aetna retiree plan, you can enjoy a total approach to health and wellness, so you can age actively.

Video Transcript

Choosing the right plan

{Voice over}

Picture this...

You’re out to dinner with a friend, and you order the same exact meal. But when your bills arrive, yours is $30 more than your friend’s bill.

That’s what can happen if you’re not careful about your health benefit plan choice. You can end up paying more for the same coverage.

So, it’s time to do some research into your Federal Employees Health Benefits (FEHB) Program options.

Let’s start with the basics. In most cases, turning 65 is when you become eligible for Medicare. Medicare Parts A and B are also called Original Medicare.

When you retire, and if you keep your FEHB plan, Medicare will become your primary health plan. That means Medicare pays most of your medical expenses.

What about the rest of your expenses? That’s where your secondary plan comes in — your FEHB plan. Many federal retirees simply keep the FEHB plan they had while they were working. Now that might seem like the best option, and it’s the easy one, but let’s take a closer look...

When you’re retired and enrolled in Original Medicare, your FEHB plan becomes secondary. That means Medicare will pay your health care expenses first, and your FEHB plan may cover extra costs not covered by Medicare.

[on screen text] Original Medicare has a deductible and only covers about 80% of your Part B services.

But you’re still responsible for paying your full FEHB premium, even though Medicare is your primary coverage

Luckily, there are other options. Since 2015, Aetna has offered a nationwide plan with low premiums that’s tailored to Federal retirees with Medicare Parts A and B.

And in 2020 we began offering a Medicare Advantage Plan

With an Aetna plan, there’s a good chance you can keep your doctors, lower your out-of-pocket costs, and you’ll even receive some reimbursement to help pay your Medicare Part B premiums.

Our Aetna Medicare Advantage plan even include extras like SilverSneakers® fitness classes and home-delivered meals after a hospital stay.

Be sure to check out our other videos, which explain the differences between the Aetna Direct Plan and Aetna Medicare Advantage Plan – and see what works for you! Or connect directly with one of our specialists to explore your options.

Your guide to 65 and beyond

Whether you’re turning 65, getting ready to retire, or would like to take advantage of your opportunity to change your health plan, we’re here to help. You might have questions, or not know where to start. That’s why we’re providing you with this information — to help you make educated decisions.

Our mission is to fit into your life – the way you want, when you want. We look forward to hearing from you.

Need personalized help?

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Read all about it

Still have questions?

Our guide for retirees has answers.

Download the guide now (PDF) »

Get more details about how Aetna’s plans for Federal retirees provide connected care that makes healthier, easier.

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Aetna Medicare Advantage » Aetna Direct »

Video answers to your Federal retirement questions

The most popular Federal retirement questions answered by the Aetna Federal team.

Read the latest on making the most of your retiree benefits


Top 10 Retiree FAQs

Your most common questions — answered.

Aetna Medicare is an PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10-14 days. You can call the number on the back of your ID card if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery. The formulary and/or pharmacy network may change at any time. You will receive notice when necessary. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Plan features and availability may vary by service area. Out-of-network/non-contracted providers are under no obligation to treat plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. To send a complaint to Aetna, call the Plan or the number on your member ID card. To send a complaint to Medicare, call 1-800-MEDICARE (TTY users should call 1- 877-486-2048), 24 hours a day/7 days a week. If your complaint involves a broker or agent, be sure to include the name of the person when filing your grievance. SilverSneakers is a registered trademark of Tivity Health, Inc. © 2023 Tivity Health, Inc. All rights reserved.

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex and do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. If you speak a language other than English, free language assistance services are available. Visit our website, call the phone number listed in this material or the phone number on your benefit ID card. In addition, our health plan provides auxiliary aids and services, free of charge, when necessary, to ensure that people with disabilities have an equal opportunity to communicate effectively with us. Our health plan also provides language assistance services, free of charge, for people with limited English proficiency. If you need these services, visit our website, call the phone number listed in this material or on your benefit ID card.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Grievance Department (write to the address listed in your Evidence of Coverage). You can also file a grievance by phone by calling the Customer Service phone number listed on your benefit ID card (TTY: 711). If you need help filing a grievance, call Customer Service Department at the phone number on your benefit ID card.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at https://ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf.

ESPAÑOL (SPANISH): Si habla un idioma que no sea inglés, se encuentran disponibles servicios gratuitos de asistencia de idiomas. Visite nuestro sitio web o llame al número de teléfono que figura en este documento.

繁體中文 (CHINESE): 如果您使用英文以外的語言,我們將提供免費的語言協助服務。請瀏覽我們的網站或撥打本文件中所列的電話號碼。

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to AetnaFeds.com

©2023 Aetna Inc.
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